Show Notes
In Part III of The Mission-Function Vertical Axis, Dr. Rutland explains why the confusion between function and purpose ALWAYS erodes good customer service.
In Part III of The Mission-Function Vertical Axis, Dr. Rutland explains why the confusion between function and purpose ALWAYS erodes good customer service.
January 12, 2021
The human mechanism is incredibly complex; it’s parts and systems are mysteriously interconnected. Drop a monkey wrench, especially sexual or violent trauma, down in...
June 22, 2021
In this episode of The Leader’s Notebook, I begin a new series from my book 21 Seconds to Change Your World, and I invite...
August 15, 2023
Long before the crucifixion, there was the serpent in the desert and the ram on the mountain. In each of these stories, God provided...
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