Show Notes
In Part III of The Mission-Function Vertical Axis, Dr. Rutland explains why the confusion between function and purpose ALWAYS erodes good customer service.
In Part III of The Mission-Function Vertical Axis, Dr. Rutland explains why the confusion between function and purpose ALWAYS erodes good customer service.
February 06, 2024
In this thirteen-part series, Dr. Rutland delves into the Book of Acts through his engaging and insightful commentary. From the birth of the early...
00:47:39
August 24, 2021
In this episode, Dr. Rutland interviews radio personality, speaker, writer, and leader, Susie Larson. Mrs. Larson’s openness will move you about the pain of...
August 02, 2022
In celebration of the second anniversary of The Leader’s Notebook, Dr. Rutland is teaching a series called CHARACTER MATTERS, based on his extremely popular...